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service outage 6005-250

  • March 20, 2026
  • 1 resposta
  • 20 visualizações

We have had no service here since Tuesday 17th March. Automated response said it would be repaired by Wednesday at 5pm. Automated response now says trying to resolve issue we will get a refund. However I have just had to purchase 10 euros worth of data as no offer from MEO of any free data is available. Is anyone else having problems in our area 6005-250? Meo as a communication company why can't you keep us updated and offer support when continued outages arise thar are no fault of your customers?

Solução por ana_Paula

Hello ​@Momma litch 

You didn’t need to purchase a mobile data plan; they usually offer one when you contact Technical Support.

Yes, you will receive a credit on your next bill to account for the days without service.

1 resposta

ana_Paula
Super User
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  • Super User
  • Solução
  • March 20, 2026

Hello ​@Momma litch 

You didn’t need to purchase a mobile data plan; they usually offer one when you contact Technical Support.

Yes, you will receive a credit on your next bill to account for the days without service.