Comentários colocados por gary234324

10 Respostas

M
meoquestionsPrincipiante
perguntado em Internet fixa e móvel

Left portgual, trying to cancel my internet contract.

You shouldn’t expect an answer here. The whole company is designed to screw people over and make them pay extra months for nothing… I literally went back to portugal for 1 week just to cancel meo (and some other things - let’s not forget the brilliance of EPAL and financas) 

1
G
1 ano atrás
G
gary234324Estagiário Júnior
perguntado em Internet fixa e móvel

I want to cancel my internet but MEO is making things extremely difficult.

any update? I just went to the meo shop in the end. I told them I am leaving portugal and i want to cancel.  The guy in the meo store told me i need to ring the number to cancel, I refused and told him he should ring it for me. So he hands me the phone, and it’s a sales person trying to convince me to stay with MEO, even after I told them I’m leaving portugal. After 15 minutes of arguing finally they cancelled my internet. I had my modem with me but they told me I needed to go to a seperate MEO shop to hand the modem in. At this meo shop I had to take a ticket and wait 1.5 hours just so i could give the guy my modem….I’m beyond words to describe meo, it’s like the company is run by a bunch of 12 year old clowns with no legs and no arms.  

6
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1 ano atrás
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gary234324Estagiário Júnior
postado em Internet fixa e móvel

Why is MEO Service so terribly bad? - I WANT TO CANCEL MY INTERNET

Just my daily up of this thread to remind meo their form is still broken, i cant verify my Dutch number and they still havn’t contacted me

5
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1 ano atrás
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gary234324Estagiário Júnior
perguntado em Internet fixa e móvel

I want to cancel my internet but MEO is making things extremely difficult.

still havn’t been contacted.  I received a private message from a MEO employee simply stating that they “couldn’t call me”…. This is getting ridiculous  

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1 ano atrás
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gary234324Estagiário Júnior
postado em Internet fixa e móvel

Why is MEO Service so terribly bad? - I WANT TO CANCEL MY INTERNET

 When trying with number of a friend : still doesn't work it fails for unspecified reasons. 

5
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1 ano atrás
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gary234324Estagiário Júnior
postado em Internet fixa e móvel

Why is MEO Service so terribly bad? - I WANT TO CANCEL MY INTERNET

Thank you for your reply. When I rang a few times they said they would connect me to the “cancel line/service” so I’m only repeating what I heard on the phone. Most of the times after waiting 20-30 minutes then the line would disconnect.  I have a customer login but the form to cancel doesn’t work since It only accepts Portuguese numbers for the verification. Elsewhere in the client area it’s possible to add a foreign number but the verification sms doesn’t arrive.  I’m assuming I can also just walk into a meo shop and cancel my internet? Maybe this is the easiest option.  When I call the service number I keep getting people who just reconnect me to another line or tell me to fill the form online (Which i cant because i dont have a portuguese number).      

5
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1 ano atrás
M
Manuel VianaPrincipiante
postado em Internet fixa e móvel

Que poderes é necessário um cliente adquirir para encontrar um formulário para cessar o contrato?

You cant cancel with that form. The page is broken and doesn’t let you fill in a date or phone number. I tried with internet explorer, firefox and chrome.  Also can’t fill in a number that isn’t portuguese…..  

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2 ano atrás
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gary234324Estagiário Júnior
perguntado em Internet fixa e móvel

I want to cancel my internet but MEO is making things extremely difficult.

No reply? No one has called me yet or answered me emails either…. Eventually I will just close my bank account and leave the country so I prefer to do things formally. 

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1 ano atrás
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gary234324Estagiário Júnior
perguntado em Internet fixa e móvel

I want to cancel my internet but MEO is making things extremely difficult.

This one is also broken - you can’t type anything into the box.  

6
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1 ano atrás
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gary234324Estagiário Júnior
perguntado em Internet fixa e móvel

I want to cancel my internet but MEO is making things extremely difficult.

When i try and do it online : I can’t select a date - This form is broken (tried disabling adblocker and different browser)

6
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1 ano atrás

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