Hi,I would like to replace the MEO Smart Router with my own router and set up a direct connection, rather than using bridge mode.Could you please advise how I can obtain the following information:VLAN ID for the internet connection PPPoE credentials (and how to get them) Any additional settings needed to connect a third-party router directly to the ONTThank you.

Resolvido

Request for VLAN ID and PPPoE Credentials for Using Own Router

Forum|Forum|11 days ago
April 29, 2026
1 resposta
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+1

Mellow
Principiante

Hi,

I would like to replace the MEO Smart Router with my own router and set up a direct connection, rather than using bridge mode.

Could you please advise how I can obtain the following information:

VLAN ID for the internet connection
PPPoE credentials (and how to get them)
Any additional settings needed to connect a third-party router directly to the ONT

Thank you.

Solução por ana_Paula

Hi @Mellow

MEO does not use PPoE. To use your own router, you must contact Technical Support on 16209 (check tariff) to request that bridge mode be enabled. Once enabled, simply connect your own router to port 4 on the Fibergateway.

+25

ana_Paula
Super User
Solução
Forum|Forum|11 days ago
April 29, 2026

Hi @Mellow

MEO does not use PPoE. To use your own router, you must contact Technical Support on 16209 (check tariff) to request that bridge mode be enabled. Once enabled, simply connect your own router to port 4 on the Fibergateway.

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