I tried phoning MEO. It just meant waiting and waiting and waiting etc no response.
I contacted my contact person so could get the MEO service people to phone me. But I was informed that there is no one in the MEO organiosaton who knows how to phone a foreign mobile number. As a matter of porinciple, MEO only service people with Portuguese mobile numbers. For the same reason, it was impossible for the MEO organisation to send me an SMS.
So I visited the MEO office at Saldanha. I was there Monday morning and my request was noted. They also got my m,ail address. I heard nothing from them. So Thursday morning I went back and got the response that over the three days, there was no one in the whole MEO organisation that could set off five minutes to send me an email in order to suggest a time for a service man to help me.
After some more protests from me, my comtact person finally helped me and got me a service man who came to help me. He solved half of my problem but needed a new router to solve the other part. This was one month ago and nothing is happening. My contact person is on vacation and the rest of MEO has a principle of never contacting anyone without a Portuguese phone.
Sp what should I do. I do not want to get a Portuguese mobile phone number just on order to get the service from MEO that I am paying for.
Solução por Andre_MEOVer original