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Pergunta

how long should I wait for WiFi / Data connection after signing the contract

  • December 18, 2025
  • 2 respostas
  • 10 visualizações

Contract was signed at the beginning of November.

Still no WiFi/ Data, television connection. Unable to access any help lines and the phone number ring off unanswered. Suggestions welcome 

2 respostas

ana_Paula
Super User
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  • Super User
  • December 18, 2025

Hello ​@Banks 

Was the installation not scheduled?


omicronpersei8
Especialista MEO
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  • Especialista MEO
  • December 18, 2025

I suggest you contact sales support. We are customers here and we don’t have access to the service installation provision queue. The support 16200 can describe and check your provision status.