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Solução

How do I reset my MEO remote control?

  • October 12, 2024
  • 4 respostas
  • 419 visualizações

My new 4K box with ‘white button MEO’ remote control doesn’t work anymore after a thunderstorm and power outage. I have unplugged the box, re-plugged it in and it still doesn’t work. I guess I need some numbers for pairing because it doesn’t respond to anything. However, there is no info on the remote control. 

Solução por Rafa_UserFiberMEO

If the problem is a fault with the remote control, , Go to a MEO store to replace the remote control. 

If the problem requires a breakdown, it may be in the Box and you will have to replace the box, contact Technical Support through MEO Helplines

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4 respostas

Rafa_UserFiberMEO
Super User
Forum|alt.badge.img+24

Have you tried changing the batteries in the remote control? 

The controller may be broken, try pairing it by clicking the ok and volume button - 

Try controlling the box with your mobile phone, use the Google TV or Google Home app and synchronize it with the box. 


  • Autor
  • Principiante
  • October 13, 2024

Thank you. I have tried, but it still doesn't work.

 


Rafa_UserFiberMEO
Super User
Forum|alt.badge.img+24

If the problem is a fault with the remote control, , Go to a MEO store to replace the remote control. 

If the problem requires a breakdown, it may be in the Box and you will have to replace the box, contact Technical Support through MEO Helplines


  • Autor
  • Principiante
  • October 13, 2024

Thank you!!