My new 4K box with ‘white button MEO’ remote control doesn’t work anymore after a thunderstorm and power outage. I have unplugged the box, re-plugged it in and it still doesn’t work. I guess I need some numbers for pairing because it doesn’t respond to anything. However, there is no info on the remote control.
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Have you tried changing the batteries in the remote control?
The controller may be broken, try pairing it by clicking the ok and volume button -
Try controlling the box with your mobile phone, use the Google TV or Google Home app and synchronize it with the box.
Thank you. I have tried, but it still doesn't work.
If the problem is a fault with the remote control, , Go to a MEO store to replace the remote control.
If the problem requires a breakdown, it may be in the Box and you will have to replace the box, contact Technical Support through MEO Helplines
Thank you!!
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