My and my husbanbs line got canceled without consent.
Mine was canceled 5 days before agreed with costumer service, now I can't enter my bank account and work account because I haven't switched to a new number yet.
And my husband wanted to keep the number in a smaller package.
All of this was agreed with costumer service.
Now of course I can't reach costumer service as I don't have a working phone.
Solução por Rafa_UserFiberMEO
Hi
The only alternative I can give you is to Contact the MEO Customer Ombudsman
+24Hi
Here at the Forum we are just Customers, we cannot deal with your Issue
You must contact MEO through the MEO Helplines or by going to a MEO Store
Hi Rafa, thank you for your quick reply but the problem is, that I can't call them and I don't live in Portugal anymore to go to their shops. The chat assistant doesn't help at all and I don't find a way to contact them. Even our meo account got deleted.
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