Fiz um contrato com MEO em Dezembro 2025 e infelizmente o atendimento desse povo parece muito desleixado, tento contactar por email e nunca me respondem, liguei varias vezes, pedir para alterar a minha morada porque estava incorrecta me falaram que iriam alterar e iria me enviar o SIM card novamente mas nunca recebi e as facturas continuam a vir com o endere;co da morada anterior.
Para mim isso nao é nada profissional, senao pode atender a todos declare falencia e feche a empresa
+24A que email se está a referir? Não existe email de apoio ao cliente.
O melhor será ir a uma loja com toda a documentação e comprovativo de morada, para darem seguimento ao assunto.
I also signed a contract a month ago and never received a sim. I went to the shop and was told CTT is slow, but the longer I wait the more unlikely this excuse is. I can go back to the shop but was hoping for some input here about what has gone wrong.
+25Unfortunately, the Meo store where we signed up continually has no answers. Or, I should say it has excuses that seem made-up. So, I dont really know what contract we signed or what happened with it. It is a peculiar situation. First he blamed CTT then MEO. He claimed he sent an email to MEO, but still no information or action came of that. The reason I post this here is because "asking at the shop" seems to be the go to suggestion since there is no app chat or internet alternative and yet this advice does not seem to help in my case or might not help in all cases. I might also add I am in a small town so alternative representative shops are very limited.
+24Hi
I Am Very Sorry for the Situation 😕
But, Can you Explain Better What you Still Need??
Does your Package Encompass what Services? Have They Already been Installed in your Home? Or is it just a Mobile Phone Tariff?
Have you Received your SIM card for Your Phone yet? In the Store, can't you Give Him a New SIM card, Such as 2° Via?
Do you Already have Access to "my MEO" Client Area?
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