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Activating an eSim abroad

  • abr. 14, 2025 2:21 da tarde UTC
  • 5 respostas
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How can I activate the eSim if I am abroad? At the moment I am in Colombia and have bought and installed an eSim, but I can't activate it. 

Solução por ana_Paula

Hello ​@Klaus.W 

The activation should be made here, in Portugal.

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5 respostas

ana_Paula
Super User
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  • Super User
  • Solução
  • abr. 14, 2025 2:31 da tarde UTC

Hello ​@Klaus.W 

The activation should be made here, in Portugal.


  • Autor
  • Principiante
  • abr. 14, 2025 6:28 da tarde UTC

Thank you ana_Paula for your quick answer, unfortunately I can't log in to my MEO with my number. Nor do you register the service.

 

Is it safe that if I arrive by plane at the airport in Portugal, I will be able to quickly complete the process of using the Portuguese mobile number? It is very important for me to be reachable at the airport . 


ana_Paula
Super User
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  • Super User
  • abr. 14, 2025 6:30 da tarde UTC

Yes, you will be able to activate the eSIM in Portugal.


  • Novo Membro
  • jun. 17, 2025 1:23 da tarde UTC

Hi ​@ana_Paula . Can you please explain a little more about this process? I also bought an esim online thinking that I could activate it from abroad and I’m now discovering that this is not the case (which is confusing as to why not).

What will I need to show the MEO shop to activate it? Or do I simply need to be in Portugal and the sim card will activate?

Thank you in advance for any information.


ana_Paula
Super User
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  • Super User
  • jun. 17, 2025 1:37 da tarde UTC

The first activation has to be done here in Portugal, you don't need to go to a MEO store.


  • Novo Membro
  • jun. 17, 2025 1:40 da tarde UTC

The first activation has to be done here in Portugal, you don't need to go to a MEO store.

OK, thank you! i understand now.