Tópicos iniciados por monsieur_cedric

2 Tópicos

M
monsieur_cedricPrincipiante
postado em Internet fixa e móvel

MEO blocking domain?

Hi. Since Monday 22/05, the Windows App “Refinitiv Eikon Messenger” no longer connects through the MEO network. Refinitiv has a very good support team and have tried everything on their side for hours to arrive at this conclusion. Using a VPN solves the problem but Refinitiv is not the only software I am using to work and I can’t use a VPN all the time.MEO support team should try to solve this issue.Refinitiv said MEO should look into this:Fiddler CaptureHTTP/1.1 502 Fiddler - DNS Lookup FailedDate: Mon, 22 May 2023 18:47:41 GMTContent-Type: text/html; charset=UTF-8Connection: closeCache-Control: no-cache, must-revalidateTimestamp: 19:47:41.741[Fiddler] DNS Lookup for "sts.identity.ciam.refinitiv.net" failed. System.Net.Sockets.SocketException This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server 

3
P
7 meses atrás
M
monsieur_cedricPrincipiante
perguntado em Internet fixa e móvel

Refinitiv Messenger no longer working on MEO fiber. Support needed

Hi. Since Monday 22/05, the Windows App “Refinitiv Eikon Messenger” no longer connects through the MEO network. Refinitiv has a very good support team and have tried everything on their side for hours to arrive at this conclusion. Using a VPN solves the problem but Refinitiv is not the only software I am using to work and I can’t use a VPN all the time.MEO support team should try to solve this issue.

2
T
Especialista MEO
10 meses atrás

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