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esim ordered but never received

  • May 10, 2026
  • 1 resposta
  • 16 visualizações

I bought an esim and never received it even after getting a confirmation email saying I would get it in an hour. I called the help line but am unable to get any English options. Who can I email or chat with to get this fixed or a refund. 

1 resposta

Rafa_UserFiberMEO
Super User
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Hi ​@Jay Maddukuri 

I suggest you check the situation with Customer Support, after Contacting through the MEO Helplines >, Precise the Indicated Key (by the Digital Assistant, After Calling the Number) to Switch to Service in English.

Alternatively, you can go to a MEO Store >