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Associar serviço Energia ao my MEO

  • May 7, 2025
  • 3 respostas
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Hello, hope someone can help as I can explain much better in English.

 

I am a MEO Energia customer. I need some help as I want to associate “my Energia” account to ‘My Meo’ account. I have no other services with MEO and I think this is where the problem is.

 

I followed the online process, but because I don’t have a ‘MEO Pacote”, i dont have a Numero de cliente or Numero de conta. I tried inputting ‘my MEO Energia’ account number, but it keeps showing invalid.

 

I tried calling their toll free number, but becasue I live outside of Portugal, I am unable to call their 800 number.

 

Any ideas how I can get this solved?

 

Answers can be in Portuguese. 

 

Obrigado,

-PF

 

 

Solução por PJF93

Just to give everyone an update.

 

You definitely can associate your ‘MEO Energia’ account to ‘My MEO’. You DO NOT need a MEO bundle to have this completed.

 

I contacted MEO via Instagram DM, and two days later, I received an email from MEO support with my account number and customer number. I was then able to associate MY MEO with no issues.

 

 

 

    Tópico fechado, já não permite mais respostas.

    3 respostas

    Rafa_UserFiberMEO
    Super User
    Forum|alt.badge.img+24

    Hello ​@PJF93 

    If you have a stand-alone MEO Energia service, you won't be able to associate and manage it on my MEO.

    It is only possible associated the MEO Energia services to myMEO when having MEO Bundle (Pacote), and then you don't even need to associate Energy with your my MEO Customer Area, they will automatically be visible on your my MEO, when to associate your Bundle

    Olá! Boas Festas! 🎄✨️ | Estou aqui para Ajudar e Descobrir Novidades da MEO! Se consegui Ajudar, ou se Gostas do meu Comentário, Deixa um Like! 😉
    omicronpersei8
    Ricardo27
    P
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    • PJF93
    • Autor
    • Principiante
    • Solução
    • May 11, 2025

    Just to give everyone an update.

     

    You definitely can associate your ‘MEO Energia’ account to ‘My MEO’. You DO NOT need a MEO bundle to have this completed.

     

    I contacted MEO via Instagram DM, and two days later, I received an email from MEO support with my account number and customer number. I was then able to associate MY MEO with no issues.

     

     

     

    ana_Paula
    Rafa_UserFiberMEO
    Rafa_UserFiberMEO
    Super User
    Forum|alt.badge.img+24

    Hello ​@PJF93 

    The information I gave is based on MEO Help, which means it doesn't seem to be entirely correct, and by asking Customer Support, it is then possible   

    Thank you for sharing this possibility. 

    Olá! Boas Festas! 🎄✨️ | Estou aqui para Ajudar e Descobrir Novidades da MEO! Se consegui Ajudar, ou se Gostas do meu Comentário, Deixa um Like! 😉
    ana_Paula
    P

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