Without Internet for over two weeks. Initially, the team came and couldn't fix it. They said the issue was outside and it will be resolved within 3 days. Three days passed and nothing happened. After speaking to another representative, we were told today or tomorrow. NOTHING HAPPENED. Another call and waiting in line for hours and we were told it would be fixed in the next couple of days. NOTHING HAPPENED.
At the same time, all the neighbours in the condominium have MEO and it’s working as it should.
I am now the 5TH DAY ON HOLD FROM 9 AM TILL 5 PM AND NOT A SINGLE PERSON REPLIES. THERE IS NO COMMUNICATION, NO INTERNET AND NO ACKNOWLEDGEMENT OF THE SITUATION.
There is no alternative contact apart from one phone number that no-one either attends to, or see our customer number and ignores.
I have never experienced such a service before.
No internet, the 5th day on hold from 9 am till 5 pm with zero information
+24Hi
I am very sorry for the situation, I hope they will restore their service as soon as possible and be satisfied with the service of MEO again.
But here in the Forum we are only a Community composed of Clients, we do not have Access to the Internal System of MEO, nor can we do anything about the Situatio
Don't have a scheduled technical visit? Check "Scheduling and Visits" in my MEO
You can use the Digital Assistant in my MEO, to report the malfunction in the service again, it will analyze the malfunction automatically, and schedule a technical visit. See here how >
Or Contact the Technical Support again through the MEO Support Lines >, but has a High Waiting Time due to the Various Contacts of Problems derived from the Storms that occurred in the country.
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