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My package of MEO has been FAR FAR too expencive.

  • October 14, 2025
  • 1 resposta
  • 37 visualizações

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Hello.  I have been a loyal MEO customer since May 2016.

Now, I wonder if it will be better to change my package to some of your competitors.

 

I have a TV-Internet-2 cell phone.  Now an increase of EUR  13-14 per month, without any information.

check my latest invoice FT A/851559121.

 

I thought about changing supplier eveny BEFORE this not acceptable level.  my costs normally is EUR  61 monthly plus eventual overseas phone calls, or similar.

THIS level, I think is about EUR 10 to 15 too expensive.

 

Please urgently send a credit note of above Invoice, and if you want a loyal customer to stay loyal, provide me with a far less expensive level than my current one (I do not count this last invoice as current level)

You can reach me on my e-mail (you have all info in my customer files).  I do NOT want any phone calls from sales persons, as there are ALWAYS misunderstandings due to level of speaking portuguese from my side, and English from your side.

 

Are we now ready to continue our partner ship or not?

 

Sincerely yours,

 

Micael in Lagos 

Solução por ana_Paula

Hello ​@Micael56 

Here at the MEO Forum, we are only customers; we cannot check your invoice or issue credits.

You can always continue with MEO at the best price by negotiating better commercial conditions through your myMEO customer area under requests: Create Request > Customer Account > Renew Contract, where you simply enter your phone number to be contacted to negotiate a lower price and more advantageous commercial conditions for you.

Tópico fechado, já não permite mais respostas.

1 resposta

ana_Paula
Super User
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  • Super User
  • Solução
  • October 14, 2025

Hello ​@Micael56 

Here at the MEO Forum, we are only customers; we cannot check your invoice or issue credits.

You can always continue with MEO at the best price by negotiating better commercial conditions through your myMEO customer area under requests: Create Request > Customer Account > Renew Contract, where you simply enter your phone number to be contacted to negotiate a lower price and more advantageous commercial conditions for you.