I signed up for a new contract yesterday on the telephone, but when the contract has been sent on sms, the details are wrong - name and address are incorrect I have tried to call but no one is available who speaks English (the order was placed with a colleague who spoke good and english). I need to change this somehow.
Pergunta
Contract Issue - need help in english
+25Hi
We are only customers too here in MEO Fórum.
Call the helplines again to resolve the issue.
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I tried the helpline but they route me to an english auto attendant and then cuts me off with option 1. Is there an email account/contact?
+24Hi
Have you tried telling Automated Attendant, "Speak to an Assistant"? So you can be directed to speak to a human assistant?
There is no email address for Contact, you can only contact the MEO Support Lines, create a request in the myMEO Customer Area, or go to a MEO Store.
I do speak to someone but they do not speak english then route me to an english auto-attendant, select option1 and it cuts me off after a message in Portuguese. I’m in the UK so cannot get to a store.
+24
So unfortunately there is nothing more I can do and suggest
Try calling again, and you may have better luck next time, and be able to speak to an assistant in English.
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