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How to terminate a contract when selling home and not moving to another in Portugal.

  • 6 de fevereiro de 2025
  • 3 respostas
  • 53 visualizações

I am selling my house at the begining of March and will be returning permanently to the UK.  My Net/Voz contract runs to October or November. The FAQs do not cover this situation.  How do I terminate my contract without penalty under these circumstances?  If  there has to be be an exit charge, how much will this be?

Solução por ana_Paula

Hi ​@David W 

You can see here the reasons why you can cancel without paying.

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ana_Paula
Super User
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  • Super User
  • 6 de fevereiro de 2025

Hello ​@David W 

You can create a Request and check the exit charge on your myMEO customer area.

Click on Profile > MEO account details > Select > Retention period.


  • Principiante
  • 6 de fevereiro de 2025

Thank you ana_Paula. Not quite as you state but I got there in the end! I now know how much I may have to pay to terminate my contract early.  However there is the question of “Salvo em situacoes de justa causa”.

Because I will not be purchasing or occupying any property in Portugal as I am returning to the UK, I cannot use the “Terminate and start afresh option” open to most property sellers.  Does selling a property and leaving Portugal altogether come under the “Salvo em situacoes de justa causa”.umbrella. I can find no clarification of this particular situation anywhere. 


ana_Paula
Super User
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  • Super User
  • 6 de fevereiro de 2025

Hi ​@David W 

You can see here the reasons why you can cancel without paying.