Hello,
I am out of country currently, and I called and set up a new SIM card the other day, I was told I would receive an email with 24 hours and I’ve received nothing. This was around 5 days ago.
I’ve tried calling multiple times but I’m having no luck, some help would be great.
Solução por Rafa_UserFiberMEO
Hi
Checked if the E-Mail did not go to Spam? Don't have access via myMEO?
In any case, even if you had received or had access to the SIM card, it is impossible to activate it outside of Portugal. You will only be able to activate the SIM card when you arrive in Portugal.
For further assistance, please contact Customer Support through the MEO Helplines, or create a Support Request on myMEO
+24Hi
Checked if the E-Mail did not go to Spam? Don't have access via myMEO?
In any case, even if you had received or had access to the SIM card, it is impossible to activate it outside of Portugal. You will only be able to activate the SIM card when you arrive in Portugal.
For further assistance, please contact Customer Support through the MEO Helplines, or create a Support Request on myMEO
Hi, yes I checked there. Nothing, I guess I will have to make a trip back to Portugal to do this.
thankyou
+25You can also call the helplines mentioned by
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
