Hi
I have paid my bill by banking transfer. But my connection is blocked. I can not call or receive messages nothing. Altough I habe paid. I am outside of Portugal so I need an email address to contact and unblock my contract
Solução por Ricardo27
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+24
There is no way to contact by email. If the account was blocked, it will be unblocked automatically a few days after payment.
When was the deadline to pay? And when did you pay?
For further information you have to contact customer support:
There were two payments open, deadline for the whole bill (for 2 months) was 26.07.
I have been out for three months and just came back yesterday and straight paid. So they habe received my amount today.
I hope they will unblock soon I am even not receiving messages which I do often when I log in in to my bank apps and whatever..
They gave me once an email but I do not remember anymore... was like recibemento.meo@telecom.pt..
Something will "Invoice in portuguese after .meo@telecom.pt
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