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Solução

Request for remote activation of my MEO prepaid eSIM

  • September 13, 2025
  • 1 resposta
  • 33 visualizações

I recently purchased a MEO prepaid eSIM (M Móvel Livre). I have already installed the eSIM on my phone (Google Pixel 7), but as I am currently in Germany, the phone only shows “Emergency calls only”. I cannot connect to any local partner network and I am therefore unable to complete the top-up. 

Solução por ana_Paula

Hi ​@amiciya 

You need to call customer support (+351 961 001 620) to activate the eSIM

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1 resposta

ana_Paula
Super User
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  • Super User
  • Solução
  • September 13, 2025

Hi ​@amiciya 

You need to call customer support (+351 961 001 620) to activate the eSIM