I have had no Broadband for over three weeks not due to a fibre cable fault. MEO have been appauling at coming to fix the fault and I do not feel it justified that I pay this monthly invoice when I have had no service at all. Impossible to get to speak to a human and the bot is useless.
Solução
Monthly Invoice - Broadband Fault with no service
Solução por ana_Paula
Hi
You should receive a credit on your bill equivalent to the days without service. To talk to a human assistant, tell the virtual assistant “Talk to an assistant”.
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