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Cancelling contract?

  • 22 de janeiro de 2025
  • 3 respostas
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I created a cancellation request for my TV and Internet services via the My Meo section for the 4th February 2025. It now states “Concluded”, however, I haven’t received any confirmation or contact with regards to it being cancelled, as requested.

 

Do I take the fact that the request is showing as concluded that the service will cease on the 4th February 2025? No-one has contacted me for the return of the Router or Meo box either?

 

Thanks in advance for any replies.

Solução por ana_Paula

Hi ​@Chris Bamber 

It appears “concluded” because everything is fine, you should receive a letter confirming the day the contract ends.

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3 respostas

ana_Paula
Super User
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  • Super User
  • 3885 respostas
  • Solução
  • 22 de janeiro de 2025

Hi ​@Chris Bamber 

It appears “concluded” because everything is fine, you should receive a letter confirming the day the contract ends.


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  • Autor
  • Principiante
  • 4 respostas
  • 22 de janeiro de 2025

Hi Ana. Thank you for the response. What do I do with the equipment? I will be leaving the apartment next week. Chris.


ana_Paula
Super User
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  • Super User
  • 3885 respostas
  • 22 de janeiro de 2025

Hello ​@Chris Bamber 

You have 30 days to deliver the equipment to a MEO Store