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What number do I call for english language support, as I wish to amend my MEO contract? The 961001620 customer support line is in Portuguese only. I have been to the MEO shop in Tavira Plaza three times and they unbelievably can’t help and say someone will call me back but I have never received a call as the phone rings but ends before it can be answered. Chat just refers me back to the 916001620 number, so I’m in a never ending circle and contemplating just stopping my payments to cancel the service and move to a better provider. I want to cancel the TV and Phone part of my TV+Net+Phone package as I never use the tv or phone. HELP!

There is no specific number for English speaking persons.

https://en.meo.pt/helplines


Hi ​@D Hayden 

When calling the MEO helplines, say "talk to an assistant" to speak to an assistant 

I recommend that you renew your contract, and remove TV and Phone, through the "create a request" area, in your Customer Area, my MEO, enter your cell phone number to be contacted by MEO 

I recommend that you do not stop paying, your MEO contract, especially if you are on a loyalty period, can have high costs and problems due to not making the payment. 


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