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Having spent the last couple of hours attempting to find out how to cancel my contract I have totally failed. The online cancellation won’t accept a UK mobile number so is blocked at that point. Is there a customer support number to speak to someone in english?

Call +351 961 001 620.

 

You can also use the Contract Cessation Platform.


Sorry. Neither works.

When I call, there is no option to speak to someone in English.

When I attempt to terminate the contract online, the site asks for a mobile number but will not accept a UK number.

I seem stuck either way.


@Peacehaven 

Did you try the Contract Cessation Platform


Sorry. The form asks for my citizen number and Portuguese tax reference. I am a UK resident so have neither.


@Peacehaven

Call +351 961 001 620 and say "Talk to an assistant".

 

Or try my MEO, folow the steps: https://en.meo.pt/frequently-asked-questions/meo-products/manage-products/alteracoes-de-contrato#cancelamentoservico


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