Hello,
My contract has been cancelled in November 2023 (office in Glicianias plaza, Aveiro). I gave all the equipment and a manager said that everything is fine.
After that I received a receipt and penalty.
A manager said to contact them via this address but they haven't responded after I sent 5 emails.
Thanks
Solução por Ricardo_MEO
Ver originalHello
Normally we advise all clients to not maintain or deal with any situations regarding MEO services privately with any manager or assistant, since it may result in unpleasant issues and miscommunication.
In case you need to confirm any information about the cancellation request, you need to use the official support channels (https://www.meo.pt/linhas-apoio).
Thank you.
I've been trying to request a call, but they didn't call to my Spanish phone number.
I cancelled the contract while i still was in Portugal. I also speak on a phone with a person, said it's ok.
They also have taken my equipment (modem).
Once again, i wasn't able to contact support, please email me
Obrigado
Hello, I’d like to close the topic and delete all the data. Thanks
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