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Dear MEO,

Warm greetings.

I am writing to express my disappointment with the service I have received. Despite multiple attempts to contact your support team through the app, phone calls, and in-person visits to your shop, my request to cancel my MEO account has not been resolved. I have not yet received any confirmation email regarding the cancellation. 

This experience has been frustrating and reflects poorly on your customer service. I have already disposed of the SIM card and would appreciate immediate action to confirm the cancellation of my account.

Order No.: 3-791028515526  
Order No.: 3-791858667897

Thank you for your prompt attention to this matter.

As a help request has already been created on myMEO, now you just have to wait for a response to the request, you can also call the help line 16 200.

FYI - today I received a email and thank you for your support.

Responder


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