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Solução

Unresolved MEO Account Cancellation

  • August 13, 2024
  • 2 respostas
  • 50 visualizações

Dear MEO,

Warm greetings.

I am writing to express my disappointment with the service I have received. Despite multiple attempts to contact your support team through the app, phone calls, and in-person visits to your shop, my request to cancel my MEO account has not been resolved. I have not yet received any confirmation email regarding the cancellation. 

This experience has been frustrating and reflects poorly on your customer service. I have already disposed of the SIM card and would appreciate immediate action to confirm the cancellation of my account.

Order No.: 3-791028515526  
Order No.: 3-791858667897

Thank you for your prompt attention to this matter.

Solução por ana_Paula

As a help request has already been created on myMEO, now you just have to wait for a response to the request, you can also call the help line 16 200.

Tópico fechado, já não permite mais respostas.

2 respostas

ana_Paula
Super User
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  • Super User
  • Solução
  • August 13, 2024

As a help request has already been created on myMEO, now you just have to wait for a response to the request, you can also call the help line 16 200.


  • Autor
  • Principiante
  • August 17, 2024

FYI - today I received a email and thank you for your support.