Pergunta

How to cancel my account

  • 30 November 2022
  • 5 respostas
  • 77 visualizações

Hello, I have 2 numbers and one internet connection.

I need to cancel the contract, because I went back to Spain. The problem is that I don’t have access anymore to my portuguese SIM cards, so I can’t receive the confirmation sms.

Could you give me a solution please?

 


5 respostas

Reputação 7
Crachá +23

 just posted. 

 just posted. 

Looks like I need a portuguese citizen ID to use this site. I only have a Portuguese NIF :(

Reputação 7
Crachá +23

You can access the User Guide here, use the drop down menu on the field to change the type of document..

 

I don’t have that option :(

 

Reputação 7
Crachá +23

try another browser, works for me, don’t know why does not work for you.

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