Pergunta

SMS about payment

  • 1 April 2020
  • 0 respostas
  • 23 visualizações

Dear people of MEO,

 

Yesterday I received a SMS that my last fatura has not been payed and that I need to do so to avoid extra costs of €5 or that the contract will automatically will b stopped.

 

This is a mistake. I have paid the invoice on 25th of March. Since your shops have been closed I tried to contact the customer service by phone but for a non-Portuguese speaker, it’s kind of impossible to understand all the automatic questions that are asked by the system before talking to a real person.

 

Please contact me and make clear why I got this message.

 

+960037034

Ent: 21159

Ref: 356596512


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