MEO Sim card not working abroad

  • 4 Setembro 2018
  • 1 resposta
  • 675 visualizações

Hi all,

I have a constant problem with my MEO SIM card. When I drive abroad and I pass the border, it usually switches to the local operator and continues working, but most of the time it doesn't work. I cannot call the MEO service because right now I am in France and my phone shows NO SERVICE. I drove from Portugal and all the time in Spain my phone worked fine, as soon as I passed the French border it stopped working?! When I fly to the UK or somewhere else it's the same, it searches for a network and cannot find any.

 

I urgently need help on this topic please? Obrigada!

1 resposta

Olá Ludinah


 


You can clarify this situation through  meo.pt Customer Area (on your profile, selecting the service / number in question) or through 16209 (Foreign: + 351707223030/00351707223030), free of charge if made through the mobile network. This is a technical issue and a more detailed and technical analysis will have to be carried out.

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