Resolvido

Invoice issues

  • 14 June 2022
  • 2 respostas
  • 35 visualizações

In April i recieved a call for a change for a mobile plan for 9.99 euros. I started it using it, however, now 2 months later i recieve a bill and it is 40 euros? i dont understand the last month was paid. In addition, i never added extra internet Gb or anything. My limit is 0.

icon

Solução por omicronpersei8 15 June 2022, 11:22

Ver original

Tópico fechado, já não permite mais respostas.

2 respostas

Reputação 3
Crachá +10

Welcome to MEO! 
Thausand’s of people with same problem. One of the big problem of MEO is exactly that. Check complain book. 

Reputação 7
Crachá +23

Mind to use your customer area to forward the question / complaint to the services. Here to open a request https://cliente.meo.pt/perfil/mensagens/abrir-pedido . This is a public forum, for generic topics. 

otherwise contact the number 800 209 986 for English speaking Customer Support.

 

The number 800 209 986 is only available in Portugal. If you're calling from abroad use the number +351 961 001 620 and press 9 to speak directly with the assistant.