How do I get MEO telemarketers to stop harassing me about a contract. They call daily and sometimes 2 times per day. I switched to another company yesterday because of their constant harassment and even today on the last day I received a call from a telemarketer. I called MEO last Friday to put me on the do not call list and that didn’t work. This harassment is illegal and frustrating. Please help. I have a contract for tv service but at this point I’m considering cancelling that too. I’ve never in my life been harassed like this by any company.
Reputação 7
+23
Howdy,
You need to oppose to those marketing calls. This might happens because you didn’t oppose to marketing when you made the contract.
This is not an out-of-this-world problem, it's easy to solve along with support. If you have your products registered in your MEO customer area, you can do this with a few clicks.
I told them every time to please don’t call me. I never had a contract and I was with them for 6 years. If they didn’t call to bother with me I’d still be with them today. I was never told about opposing marketing ever. If they call me now that I’m with Vodafone I will switch my tv service as well.
Reputação 7
+23
ask to the commercial line when they phone you, I don’t think it’s gonna work at all. Best way is to as mention before “If you have your products registered in your MEO customer area, you can do this with a few clicks.” or else via MEO store.
But as far as I understood, your TV service is MEO, then with your login (same you use on this forum) you can register your TV product and oppose to marketting calls.
I think it's easier to make a few clicks or write a complaint than to change carrier. This type of operation is more effective via selfcare, because it is a selfcare facility, manageable by the customer at any time in terms of "I want or do not want to be contacted for commercial purposes, such as marketing".
Hope this helps
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