Tópicos iniciados por Levi Kern

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L
Levi KernNovo Membro
perguntado em Internet fixa e móvel

MEO keeps charging fees

Dear MEO-team,I have no other way than contact you via this forum. I can’t reach your hotline (+351 961 001 620), can’t send you an e-mail and can’t visit your store as I am living in Germany.I recently wanted to cancel my contract as I am living in Germany now. However, you keep charging me big amounts (€340, €223,18 ...) and I don’t understand why. myMEO is only in portugues so that I don’t understand a single word and can’t contact you. This is not very customer friendly. I also can’t connect my product to myMEO which would be helpful to see whats going on. I have a GERMAN phone number and can’t put it anywhere in your system as it allows only portuguese numbers. So in conclusion you simply don’t offer any contact services for non-portuguese people. Can you please contact me via myMEO or mail and solve this issue. RegardsLevi

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omicronpersei8
Super User
1 ano atrás

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