Comentários colocados por AndyPT

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someoneNovo Membro
postado em my MEO

Para onde apresentar reclamações?

Dear Sir or Madam.My name is Andy, I'm a client of yours and I need your help.17th of May I've signed a contract with MEO on M40 GIGA package (Silves, vendor ID 2131689101). I've been told that usual installation time is 3-4 business days. In about a week I've received a message, that installation should occur 25th of May, last Friday evening from 17:30 to 20:30. We spent entire evening waiting for them, but no one came and even call or text us. We are very frustrated now because we have a NOS installation in our house from the previous tenant and all we had to do is to pay them and we'd have an internet connection long time ago. But we believed your representative about 3-4 days installation time and now we've waisted almost two weeks waiting, have been deceived by your stuff about the Friday, experience most rude attitude from them by being ignored and not notified there is something wrong and they are not coming. It is the most unprofessional attitude we've experienced from any kind

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