Comentários colocados por Erik Alm

8 Respostas

E
Erik AlmEstagiário Júnior
perguntado em Internet fixa e móvel

How do I get service from MEO?

Thanks, I found it and tried to change it. I will see next bill if it is OK.The only problem I had was that MEO wanted me to enter a Portuguese mobile number. I do not have that, Nowadays you do not need a local number in every country where you are. European numbers work OK all over Europe.But hopefully I was allowed to change the address anyhow.

7
E
3 ano atrás
E
Erik AlmEstagiário Júnior
perguntado em Internet fixa e móvel

How do I get service from MEO?

I see no place there where I can inform you of my correct address. I am just asked time and time again to give my NIF number and to add additional products. I do not want to add products, I would rather want to delete products because of the dismal service.

7
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3 ano atrás
E
Erik AlmEstagiário Júnior
perguntado em Outros Serviços e apps MEO

Contact

I note that no one at MEO has any interest in this item.How does MEO serve people with hearing problems? Such people might have internet service from MEO. 

5
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3 ano atrás
E
Erik AlmEstagiário Júnior
perguntado em Internet fixa e móvel

How do I get service from MEO?

My question remains: How do I get in written contact with someone at MEO.My MEO bill has an incorrect address, but it is not possible for me to get in contact with MEO to get this corrected. MEO knows my email address, they send the bill by email So any MEO employee who reads this may write an email to me to start getting things correct.If MEO has any interest in correcting this.

7
E
3 ano atrás
C
ColinjrobinsonNovo Membro
postado em Telefone Fixo

How do you email Meo???

I agree, The idea from MEO seems to be to avoid contact with clients

8
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3 ano atrás
J
J.P. Da CostaVisitante Júnior
perguntado em my MEO

Address is Wrong and Can not change Subscription.

I have the same problem but there is no way to get in contact with MEO.You people at MEO, could you please please please inform me how I could get in written contact with you so I could inform you of my correct address so you have it correct in your files. And do not say that I should phone you, that just creates lots of misunderstanding when I cannot hear what your people say, and they do not understand what I say.So please contact me by email. You have my mail address, you send my bill to that email address

1
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3 ano atrás
E
Erik AlmEstagiário Júnior
perguntado em Outros Serviços e apps MEO

Contact

There should be an email available.My Portuguese is bad, their English is bad. The common understanding will be much better in written conversation.Also, at least previously, MEO had a very strong principle not to serve any client who does not have a local phone number. I have a European phone number and am not prepared to get an extra Portuguese number just because MEO personnel does not know how to phone a European number.So the logical solution is that the technical department finds someone who is able to write emails. They may write in Portuguese, I will use Google translate if needed.

5
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3 ano atrás
E
Erik AlmEstagiário Júnior
perguntado em Internet fixa e móvel

How do I get service from MEO?

Thanks for your answer, butThere are many Europeans living in Portugal retaining their old phone numbers since there is no reason to get a local phone, with the low costs nowadays of phoning within Europe. The MEO policy seems very outdated and not worthy of a modern telecommunication company. My feeling is that they want to push me to buy a local phone number from them.Their competitor Vodafone does not have this policy. So one solution for me could be to switch from MEOI to Vodafone.Anyhow, we are just discussing contacting me to book a time for them to come to my home and solve the problem. They could email me. They could SMS me on my non-Portuguese phone. The serviceman could ask someone who is allowed to phone internationally to call me. There must be someone within the MEO house who is allowed to do that.

7
E
3 ano atrás

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