Pergunta

Impossible to contact customer service from abroad

  • 18 July 2021
  • 0 respostas
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Hello,

I am no longer living in Portugal and I had an issue with the cease of my contract before the first 24 months. Meo asked me a prove that I moved abroad to remove a penalty of about 600 euro.

I sent all the documents trough a guy that is working at “MEO FORUM ALGARVE”. Meo recently asked me for further proves and I contacted the same operator at “MEO FORUM ALGARVE” to provide the documents requested but I had no answer at all for 2 weeks.

I tried myself to contact the customer service from abroad and the calls interrupts after 9 mins waiting to talk to someone. 

 

I won't pay any bills unless my situation is taking care of.

 

Meo does obstructionism and I am looking into taking legal action.

 

Giuseppe


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