I have no other way than contact you via this forum. I can’t reach your hotline (+351 961 001 620), can’t send you an e-mail and can’t visit your store as I am living in Germany.
I recently wanted to cancel my contract as I am living in Germany now. However, you keep charging me big amounts (€340, €223,18 ...) and I don’t understand why. myMEO is only in portugues so that I don’t understand a single word and can’t contact you. This is not very customer friendly. I also can’t connect my product to myMEO which would be helpful to see whats going on. I have a GERMAN phone number and can’t put it anywhere in your system as it allows only portuguese numbers. So in conclusion you simply don’t offer any contact services for non-portuguese people.
Can you please contact me via myMEO or mail and solve this issue.
Solução por omicronpersei8Ver original