I want to cancel my internet on Jan 31’st because I will be leaving Lisbon.
Currently I am not in Portugal.
I have called three times now and been “transferred” to the cancelation department.
Two times the phone call ended after aprox 60 minutes.
The third time I got someone who didn’t speak English so well and said a colleague could call me back. But ONLY on a Portuguese number.
I’m from the Netherlands and my number starts with +31 - I have lived all over Europe and it’s never been a problem to be called on this number but for MEO (the leading communication company in Portugal) apparently this is too hard and impossible.
So the call ended again. Now I’ve spent over 3 hours trying to contact MEO just to cancel my internet.
How hard can it be to cancel my internet?