English Support Number

I’ve been dialing the above number for months and the system doesn’t hear the tones when I press the options to speak to a representative.  Please call me because in regards to the frequent calls I get from your marking department and I always get charged.  I do not want marketing calls and I want a credit for all these calls.  This always happens when I am in the USA.  Thank you.

Response?  SophieC, it’s only been 5 months since I asked the question.  We must wait for 7 months to even think about a response.  LOL.  My wife speaks fluent Portuguese and at this point we wold use any number that will hear the tone of the “9” when the button is pressed.  This is an issue with VoIP (voice over IP) telephone service.   I could also be reached via this forum and / or Meo could call me as I asked, but to date they have not.  We have been to Portugal 3 times since I originally posted.  We go to the Meo store and they say, that my problem has been fixed.  It has been 3 weeks since we last came back and nothing so far.  Fingers crossed that the problem is finally fixed.  We need to keep the number active because we have family that calls us on the Portuguese number.