TV box not working. Technical support

  • 13 July 2015
  • 6 respostas
  • 3981 visualizações

Can anyone help me? I have been looking for a telephone number to contact Meo as my TV box is not working (I have an X on the screen and nothing else after start up) but cannot find a contact number anywhere. I am a Uk resident and this is for my house in Vale Parra. I have only very recently had the box installed and my friends are in the house and it is not working. The internet is working no problem so I know this is a problem with the box. Can anyone tell me the telephone number to call for technical support or give me the correct email address to contact technical support.?

 

Thanks

 

RT

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6 respostas

Hello,


 


The number is: 16209


What's is the model of your Box?


Is there a reset Button? If so you can do a reset to the factory settings, that would solve your problem.


 
Hello @@RockyT Do you resolved the situation already or you still need help? Thank you
Unfortunately not. I am in the UK and my friends are in my house in Portugal. I have been in contact with the tech phone line and they tried to reset but the TV is still not working


Maria_MEO escreveu:

Hello @RockyT Do you resolved the situation already or you still need help? Thank you



 
@@RockyT Hi, so we can help you, we need the fix number or client number. Send us a Private message witf that information. To send us a message you have to click in the user Maria_MEO and in the right side you have the information "send private message" or in portugues "Enviar mensagem privada". Thank you  

Good afternoon 

My meo tv box is not working . I have an X on the screen and turned it off multiple times as well as the machine making a weird noise . Can someone please assist me on how to fix the problem 

Thank you very much 

My Meo tv box has not worked for a while, we have reset and tried the shop but still not resolved. The support line is in Portuguese so I cannot navigate it?